Shipping policy
Shipping Policy
Thank you for choosing Two Youngz! We are committed to delivering your jewelry with care and efficiency. Please review our shipping policy below.
Processing Time
All orders are carefully handcrafted before shipping. Please allow the following processing times:
- Standard Orders: 1-2 weeks
- Custom/Personalized Orders: 2-3 weeks
Orders placed on weekends or holidays will be processed on the next business day.
Shipping & Delivery Times
We ship worldwide from Surat, India.
International Shipping:
- Standard International Shipping: 7-15 business days
- Express International Shipping: 3-7 business days
Please note that delivery times are estimates and may vary depending on your location.
Shipping Costs
Free worldwide shipping with tracking on all orders.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees upon arrival in your country. These charges are the responsibility of the recipient and are not included in our prices or shipping costs.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your shipment status at any time.
Shipping Delays
While we strive to ensure timely delivery, delays may occasionally occur due to:
- Carrier delays or high volume periods
- Customs clearance for international orders
- Incorrect or incomplete shipping addresses
⚠️ Please ensure your shipping address is accurate and complete at checkout. We are not responsible for delays or losses caused by incorrect addresses.
Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us within 7 days of the expected delivery date with your order details at:
- 📧 Email: support@twoyoungz.com
- 💬 WhatsApp: +918758742085
We will work with the shipping carrier to resolve the issue as quickly as possible.
Questions?
For any questions or assistance regarding your order, please contact us at:
- 📧 Email: support@twoyoungz.com
- 💬 WhatsApp: +918758742085
We are always happy to help! 💎